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Hospital Manager – VCA Canada Feltham Animal Hospital

Job Description:

VCA Canada Feltham Animal Hospital has an excellent opportunity for an experienced veterinary client service professional to join our leadership team as Hospital Manager.

Under the guidance of the Regional Director and in partnership with the Medical Director, the Hospital Manager performs a wide range of administrative activities related to the practice.  The successful candidate will be passionate about providing leadership and development for a multi-faceted team, who delivers a high level of veterinary services to our patients and pet owners. The role will require strong organizational, administrative and people skills to meet hospital deadlines and related goals. Key responsibilities and attributes for this role are:

  • Experience in personnel management in multi-faceted roles; delegate, motivate and coordinate. 

  • Administrative skills: scheduling staff, document control, filing, various reporting and coordinating office services (equipment/supplies/forms/procedures) 

  • Leadership skills: fostering people relationships, providing coaching opportunities, towards the goal of quality patient care and excellent client service

  • Exceptional interpersonal skills in working with your colleagues, pet parents and community 

  • Adaptable; the ability to adapt to change in a growing multifaceted client service and animal health industry 

  • Change management; the ability to drive and manage positive change – processes, people and growth 

  • Positively represent the hospital and VCA Canada in the professional community and to our clients

  • Direct and develop the veterinary, technical and administrative staff towards the goal of quality patient care and excellent client service; assist in the formulation of objectives and policies to ensure efficient and profitable hospital operations.

  • Oversee the hiring, reviewing, disciplining and terminating of professional staff, in accordance with and with the approval of the Regional Management team.

  • P&L monthly review, in collaboration with the Hospital Medical Director; budget forecasting operating plan, cap-ex expenditures) and participation in the evaluation process with the Regional Management team.

  • Positively represent the hospital and VCA in the professional community and to the general public.

What VCA Canada Offers

Join our team and you will make a huge difference in the lives of pets and their families! With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture you can thrive in: We have the right fit for you!

  • A caring culture of Wellness and Appreciation!

  • Access to amazing mini-courses

  • Membership and dues

  • Wellness days, sick days, and vacation time

  • Employee assistance program

  • Continuing education benefits; paid to learn!

  • Exceptional career development: there is room to grow here!

  • Referral Bonus Rewards

  • E-tools to assist with meditation, better sleep, exercise, and focus  

  • Virtual health care (telemedicine) offering quick access to quality care

  • Opportunities to give back in your community through VCA initiatives

  • Annual uniform allowance

  • Generous personal pet care discounts

  • And extra perks like shopping discounts and cool wellness apps! for further information or click Apply Now!

VCA Canada is committed to providing an inclusive and diverse workplace and is an equal opportunity employer. If you require any assistance, please let us know.

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